Last Updated: January 2024
Vizmo provides non-tangible, digital services which are accessible immediately upon subscription. By purchasing a subscription to Vizmo, you acknowledge that you are purchasing access to a digital service and that all fees are final upon payment, except as required by applicable law or as outlined in this policy.
You may cancel your subscription to Vizmo at any time through your account settings. Cancellation will prevent automatic renewal of your subscription at the end of your current billing cycle. However, cancellation does not entitle you to a refund for the unused portion of your current subscription period.
Due to the digital nature of our service, we generally do not offer refunds for subscription fees. However, if you experience technical issues that prevent you from accessing or using the service that we are unable to resolve within 72 hours of your initial notification to our support team, you may be eligible for a refund at our discretion.
To be eligible for consideration, your refund request must:
If you believe you qualify for a refund under this policy, please contact our support team at support@vizmo.com with the subject "Refund Request" and include:
If your refund request is approved, we will process the refund within 7-10 business days using the original method of payment. The time it takes for the refund to appear in your account may vary depending on your financial institution's policies.
Vizmo reserves the right to modify this refund policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our service after any changes constitutes acceptance of the modified policy.
If you have any questions about this Refund Policy, please contact us at:
Email: support@vizmo.com